CoachRack

27 articles in this collection.
Written by Veethi Telang

Student Experience - What does Your School Look like to a Student

A prospect lands on your school site. They browse through the items on display - your courses and lectures. They choose one they like. They click on the big fat "Order" button to purchase it. They enter their payment details. The checkout is successful.

Now what?

What does a student see next? How do they access the course they've just purchased on your school? Where do they begin?

These are the most common questions that are bound to pop in your head as the "admin". We may have manually added a student to a course earlier, but you can't do that for every customer now, can you? Once a student purchases an item on your school, they're taken to what we like to call the "Students' Area".

But wait... they will first have to sign into that student area. After all, it is there that they can access all the items they've purchased on your school.

So, this is the checkout page of our course - Become a Guitar Pro in 30 Days, right?

Let's say, a student called Peter Parker decided to purchase this course by entering his personal as well as payment details. Right after that, he clicks on the big fat Checkout button at the bottom, makes the payment through PayPal (the selected payment gateway here), and is redirected to our Thank You Page, as follows:

Simultaneously, Peter also receives two system-generated emails that contain his payment receipt as well as login instructions for the page that's about to follow the afore-mentioned Thank You page. What emails, you ask?

Here you go:

and...

Now, let's go back to the Thank You page we mentioned above. It redirects Peter to the login area of our school that basically runs on our school domain. Simple URL hint - just add "/login" after your school URL. In our case, the student is redirected to thesoundofmusic.school.invanto.com/login

That, is the very login page that the "Login" button on your school's header takes visitors to. See?

There you go! Now, all Peter needs to do is to put in his email and password that he received in the "Your Access Details" mail, and click on Login.

Presenting - the Students' Area.

That, is elaborate, huh? Peter's most recent purchase has been duly logged under "My Orders". It is from here that he can start accessing the course he just bought, download the invoice and even the certificate for the course.

What's more, if he has purchased any subscription plans running on your school, he can check out the details of it by clicking on "My Subscriptions" from the left hand side user menu. Once clicked, this is what he'll see:

It is from here that Peter can also cancel his subscription anytime he wants, and won't be billed any further.

So, that's all about how a student experiences your school on the frontend, and how they access their orders and subscriptions in order to start consuming the content they've just purchased. But... that's not it! Keep reading to learn how a student can change their profile details in the next tutorial.