CartFog

16 articles in this collection.
Written by Veethi Telang

Setting Up a Client Area for Purchase Access on your Domain

Prerequisites:

What is CartFog?
Sales Funnel Explained
What are Upsells, Downsells, and Bonuses
How to Create a Digitally Downloadable Product in CartFog
How to Set the Pricing for your Product in CartFog
Managing your Product in CartFog
How to Link a CartFog Product to Your MemberFactory and CoachRack Sites
How to Create an Upsell or a Downsell in CartFog
How to Add Bonuses in CartFog

Products created. Upsells and downsells made. Bonuses set. Now, it’s showtime! Setting up a client area for your customers enables them to access all their purchases with just a simple login ID and password.

Once they’re in, they’ll be able to download your downloadable CartFog products that they’ve purchased and access your membership sites and courses. It’s a whole new world of possibilities – and you get to unlock it by following this easy-peasy tutorial.

But first…

You’ll need to map your custom domain in CartFog. Otherwise, each time a customer clicks on “Checkout” on the product order page, they’ll end up seeing the nasty ERR_EMPTY_RESPONSE page. Therefore, you’ve got to navigate them to your custom domain where they can put in their login details and get going on the products they’ve just bought.

To understand this little process in depth, check out this awesome video tutorial on how to map your custom domain in CartFog.

Now, onto setting up a gorgeous customer area for your products…

Step 1: Enter Company Details

You’re the owner of a brand, and so, your client area must look the part. Fortunately, we have just the provisions for that! With this step, you can make the client area look professional, with your company’s name, your brand’s logo and a banner image, etcetera visible to your customers.

So, let’s kick in! Click on the green Settings button from your Product List, and select Client Area Settings.

And here we are, on the Client Area Settings screen which looks like this:

Pretty self-explanatory, the Details tab is where you put in the deets of your brand. For starters, you can upload your company’s Logo and a Banner Image that greets the clients.

Size matters…
In order to ensure that blown up, pixelated images don’t ruin your clients’ impression of you, we recommend that you upload your logo with dimensions no less than 220px (width) X 35px (height). The Banner Image, on the other hand, must be a minimum of 1400px X 520 px.

The Select Translation field lets you change the language of your client area page to a translation you’ve created in your account’s Profile Settings area. But, if you haven’t, leave the field as is.

Last, but definitely not the least, enter your Company Name and Support Email, just in case a client wants to tell you how using your product changed their life, or if they have any questions about their access.

Here’s an example of our very own Tom’s Fitness Academy:

Hit Save and you’ve got 1/3rd of the process sorted.

Step 2: Set up Social Links

The next tab – Social – lets you put in all your company’s social network links. None of them are mandatory, but hey, letting customers know what all channels they can connect with you on is only going to enhance their trust in your brand.

So, we switched to the Social tab, and entered the details of all the social media channels our friend and expert fitness coach Tom is on.

Step 2 – check. Onto the last and final bit.

Step 3: Edit Email Template

Just in case a customer ever forgets their login details, all they have to do is ask you for a new one.  And, this Email tab lets you customize a cool password reset message that you can send to them.

So, we decided to alter the content of this template a bit, and made it sound less robotic (*eyeroll*):

Click on Save, and yay – it’s done. Now, time to go to the custom domain that we mapped, and see it all on the frontend!

So, let’s assume that Tony Stark, a customer of ours, just bought our product 101 Tips to Lose Weight, and its upsell – our course on Weight Loss Made Simple. He’ll be redirected to the login screen of the client area you just set up:

Here, he’ll put in the login details he received on the email ID he gave you during the checkout process. Once he does, this is what he’ll see:

Ta-da! There’s our logo at the top, our stylish banner image, and once you scroll down on the screen, Tony’s Order History.

Through the Edit Profile button towards the right, Tony can even put in more details about him such as his address, city, country, and more.

So, this, is how you set up an amazing client area for your customers in CartFog. Get going; start playing around with the features of this setting, and give your clients an experience they keep coming back to for more. After all, you’re not going to stop at just one product – why would they?